Careers

Recognised as an excellent employer

Become the best possible version of yourself

In 2020, Pelican were named 19th in the Sunday Times 100 Best Companies to work for in the UK, an achievement we are incredibly proud of. We always endeavour to further improve the experience for both our people and our customers, and in 2021 we received the Customer Excellence Award at the Business Leader Awards, along with Best Customer Engagement, Best People Engagement, Mental Health in the Workplace and Contact Centre of the Year at the South West Contact Centre Awards.

At Pelican, your exciting onboarding journey starts from the minute you walk through our front door and meet your new team. Everything we've created has been shaped with you in mind including a coaching framework and access to skilled experts through our unique mentoring scheme. When you join us you'll benefit from many first class, innovative recognition and development initiatives to help you become the best possible version of yourself!

View our current vacancies

Benefits of working at Pelican Business Services

We take your career, happiness and general wellbeing seriously.

When you join Pelican Business Services you’ll be rewarded with:

an excellent basic salary
an annual performance-related bonus
a defined and flexible company pension scheme
online employee discount and cashback portal
competitive and flexible holiday allowance.

Not to mention there are numerous Health and Well-being initiatives and team activities available so don’t be surprised if you are attending a yoga class or joining us for a run in your first week.

Like Pelicans we’re a sociable crowd, we enjoy celebrating and throw an excellent party. There will be many opportunities to get your glad rags on throughout the year.

“Pelican Business Services is a great place to work, but don’t just take my word for it. In 2020 we were ranked 19th in the Sunday Times Best Companies to work for”

From day one we will give you a first class welcome

We are passionate about developing the people who work with us

It’s important to us that you receive a warm welcome when you start working with us. Everything we’ve created has been shaped with you in mind.

We have a number of programmes that you can benefit from including:

a coaching framework
a mentoring scheme giving you access to skilled experts
a suite of workshops and training courses
a state-of-the-art learning portal.

Our passion for developing people led us to win a national award for the ‘most innovative Learning and Development team of the year’.

We develop our leaders from within and pride ourselves on our ability to recognise and develop the full potential of our team members. Every month we run an aspiring leaders programme for anyone with a passion to reach their full potential.

Why I love working at Pelican Business Services

“Pelican Business Services is a progressive company that is always looking to improve the service it can offer. The company supports, develops and values its team members”

Looking for a challenging but rewarding career?

In return for your expertise and enthusiasm, we will reward you not only with personal development opportunities but also provide the freedom to work on many new projects and initiatives, some of which will involve meeting many new faces along the way.

View our current vacancies

Our promise to you

Our people are at the heart of our business and are a large part of what makes us successful. We provide the right environment for personal development and job satisfaction, and engage staff in all major decisions affecting the company to work well together to deliver for our customers.

Our people

Our careers

Our most valuable resource is our people.