What we do
Pelican Business Services puts your customers first.
What we do
Our brand promise that underpins everything we do
As a trusted provider of integrated business services, we apply our people skills and technical expertise to everyday business processes. From meter reading and billing to collection and managing the end-to-end customer experience, we are proud to help our clients deliver excellent service.
Our services
We provide integrated business solutions to our clients, to support them to achieve their strategic goals. This includes meter reading, accurate and timely billing and collections, and debt management
We provide an award-winning customer experience, continuously thinking and acting from the customer’s perspective to enable us to create a culture of innovative service excellence.
As an organisation, we have a common set of values that define what we stand for. These have been shaped by the company’s history and our work, and by the experiences of our people and customers.
Our promise to you
Our people are at the heart of our business and are a large part of what makes us successful. We provide the right environment for personal development and job satisfaction, and engage staff in all major decisions affecting the company to work well together to deliver for our customers.